Archive

  1. Do you offer a warranty/guarantee?

    Comments Off on Do you offer a warranty/guarantee?

    New Geneva instruments are covered by their lifetime warranty and new JP instruments are covered by a two year warranty details of which can be provided Read more »

  2. How should I return an instrument?

    Comments Off on How should I return an instrument?

    If you wish to return your instrument I try to make the process as simple and easy as possible whilst safeguarding the service I provide. Therefore Read more »

  3. Can I cancel my order?

    Comments Off on Can I cancel my order?

    For sales within the UK you are entitled to cancel the order you have placed, this entitlement may exercised up to 7 days, starting from the Read more »

  4. How much is delivery?

    Comments Off on How much is delivery?

    Instruments to be delivered within the UK mainland are sent free of charge. Instruments to be delivered outside of the UK mainland are charged at cost Read more »

  5. How can I make a payment?

    Comments Off on How can I make a payment?

    Payment can be accepted via Debit Cards, Bank Transfer, Cheque (subject to clearance) or Paypal which allows credit/debit card payment (subject to a surcharge of 3%-5% Read more »

  6. How do I order an instrument?

    Comments Off on How do I order an instrument?

    To purchase a brass instrument listed on the website please contact me by either email or telephone to confirm availability. Once confirmed I will require your Read more »

  7. Do you offer finance?

    Comments Off on Do you offer finance?

    No, but Duchy Brass can provide new Geneva or John Packer instruments to students in full-time education through the Assistance Instrument Purchase Scheme (AIPS) which allows Read more »

  8. Can you sell my instrument for me?

    Comments Off on Can you sell my instrument for me?

    Yes, please send us the details of your instrument that you want to sell here.

  9. Can I hire an instrument?

    Comments Off on Can I hire an instrument?

    Yes, we provide instrument hire to students receiving tuition through the Cornwall Music Service Trust.

  10. Do instruments include a mouthpiece?

    Comments Off on Do instruments include a mouthpiece?

    A specific mouthpiece is not included, however I do have a stock of used ones, so one can be sent if required.

  11. Can I visit, view and play test instruments?

    Comments Off on Can I visit, view and play test instruments?

    Prospective buyers are welcome to come and view / play test by prior arrangement. Please contact us to arrange a suitable day and time.

  12. Where is Duchy Brass?

    Comments Off on Where is Duchy Brass?

    Duchy Brass is based near Redruth in Cornwall. Our address is: Methodist Church Hall, Paynters Lane, Illogan, Redruth, Cornwall, TR16 4DS

What my customers say...

Great practice last night with the cornet, it’s got great character I'm very happy with it. Enjoying playing it is...
Duchy Brass
2016-02-23T13:22:02+00:00

Steve

Great practice last night with the cornet, it’s got great character I'm very happy with it. Enjoying playing it is really going to help in the next 9 weeks until the Area contest.  Thank you again for everything I really due appreciate how straight forward you've made this and if I ever hear someone wanting to purchase an instrument I'll definitely be sending them your way.
Just wanted to drop you a note thanking you for the Geneva cornet – it is fabulous and my son...
Duchy Brass
2016-02-23T12:56:14+00:00

Matthew

Just wanted to drop you a note thanking you for the Geneva cornet – it is fabulous and my son is delighted.  He played it today for the first time in his school lesson and everyone wanted to have a go.  Thanks for your help getting this to me in time.
Received the trombone!  Chuffed to bits! Exactly as described!  Thanks a lot!
Duchy Brass
2016-02-23T12:58:13+00:00

Matt

Received the trombone!  Chuffed to bits! Exactly as described!  Thanks a lot!
Took delivery of the Yamaha trombone today, if it plays as good as it looks I will be very happy....
Duchy Brass
2016-02-23T12:57:19+00:00

Ian

Took delivery of the Yamaha trombone today, if it plays as good as it looks I will be very happy. Thanks for all your help it's been a real easy hassle free trip and I will certainly recommend you to others.
Many thanks for the efficient and speedy sale of my tenor horn. Everything was smoothly sorted in a week and...
Duchy Brass
2016-02-23T12:59:06+00:00

Karen

Many thanks for the efficient and speedy sale of my tenor horn. Everything was smoothly sorted in a week and I will heartily recommend anyone to buy or sell an instrument with Duchy Brass in the future. Again many thanks to you.
Just to let you know that Tenor Horn (Boosey & Hawkes Sovereign) arrived safely when you said it would. I...
Duchy Brass
2016-01-25T18:05:44+00:00

Kathleen Butterworth

Just to let you know that Tenor Horn (Boosey & Hawkes Sovereign) arrived safely when you said it would. I am really satisfied with it, and I know I shall have a lot of pleasure playing it. It was just as I expected from your description. Thank you very much for your efficient way of doing business. I would have no hesitation in recommending you.
Happy New Year and I hope you had some nice time off. I just wanted to say how happy I...
Duchy Brass
2016-02-23T13:20:50+00:00

Ray

Happy New Year and I hope you had some nice time off. I just wanted to say how happy I am with the 967 Euphonium. I have much catch-up practising to do in order to do the quality of the euphonium justice, but having this fine quality instrument makes the task so much more pleasurable.  Thank you for your excellent service and this top quality instrument.
The Euph arrived safe and sound thanks, isnt it a beaut ! Haven't managed a blow yet as was midnight...
Duchy Brass
2016-02-23T13:24:57+00:00

Kieran

The Euph arrived safe and sound thanks, isnt it a beaut ! Haven't managed a blow yet as was midnight before I got home. Can't wait.  Appreciate all your patience with my deliberations.
Thanks again for the fabulous service and I'm very pleased with my instrument and the extras you provided, it's really...
Duchy Brass
2016-02-23T13:23:58+00:00

Zoe

Thanks again for the fabulous service and I'm very pleased with my instrument and the extras you provided, it's really got me off to a good start! As an added bonus I'm sure you'll appreciate is that our Greyhound thinks it's some kind of sorcery and goes into full play mode every time I play or even buzz so he's having a great time as well!  I look forward to doing business with you again in the future.
Having not played for nearly 30 years I had the desire to play the cornet again. I am based in...
Duchy Brass
2016-02-23T13:23:14+00:00

Francis Thomas

Having not played for nearly 30 years I had the desire to play the cornet again. I am based in Qatar where there are very limited options to purchase any quality instruments. I wanted a Besson Sovereign and Duchy Brass had an ex demo available at a very reasonable price, offering a good saving on a brand new one. I did some reviews and Duchy Brass’s proven track record was reassuring, having supplied instruments to customers previously in  the USA and the Far East. Jenny’s assistance and service was excellent, with the parcel being delivered to me in Qatar in 4 days. Arrived all packaged securely and marked as fragile, thus ensuring the safe delivery. Got it straight out the case and played like I had hoped. Looks and feels like brand new. One very happy customer. Jenny’s willingness to discuss with me out of her normal business hours made the whole thing go smoothly. I would recommend Duchy Brass to anyone and in particular any overseas customers. Thank you Duchy Brass
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Duchy Brass