All new Besson, Conn-Selmer, Vincent Bach & John Packer instruments are covered by a two year warranty details of which can be provided on request. Ex-demo Read more »
If you wish to return your instruments or accessories I try to make the process as simple and easy as possible whilst safeguarding the service I Read more »
For sales within the UK you are entitled to cancel the order you have placed, this entitlement may exercised up to 14 days, starting from the Read more »
I take great care to ensure that instruments and accessories are sent in good condition and appropriately packed. However, damage can sometimes occur in transit. On Read more »
Instruments to be delivered within the UK mainland are sent free of charge. Instruments to be delivered outside of the UK mainland are charged at cost Read more »
For orders with the UK payment can be accepted via personal Credit/Debit Cards (online or in person), Bank Transfer or Cheque (subject to clearance). For orders Read more »
To purchase a brass instrument listed on the website please contact me by either email or telephone to confirm availability. Once confirmed I will require your Read more »
No unfortunately not due to the need to have a consumer credit licence, but Duchy Brass can provide new brass instruments to students in full-time education Read more »
Yes, please send us the details of your instrument that you want to sell here. Alternatively you can email pictures and information to info@duchybrass.co.uk.
Yes, we provide instrument hire to students receiving tuition through the Cornwall Music Service Trust. Please call or email me at info@duchybrass.co.uk for further information.
Yes, part exchange will be considered on any of the instruments for sale. Please email me at info@duchybrass.co.uk with pictures and information on the instrument(s) you Read more »
A specific mouthpiece is not included as most players have a preference, however I do have a stock of used ones, so one can be sent Read more »
Yes, each instrument comes with a hard case or gig bag.
Prospective buyers are welcome to come and view / play test instruments. Our usual opening hours are Monday – Thursday from 10.00am – 4.00pm. Appointments outside Read more »
Duchy Brass is based near Redruth in Cornwall. Our address is: Methodist Church Hall, Paynters Lane, Illogan, Redruth, Cornwall, TR16 4DS Opening hours: Monday – Thursday Read more »